FAQ

Payment Processor
All transactions on this website are processed using PayDollar, a leading secure and reliable international payment service provider to banks and online merchants since 2000.  Customers’ payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorization using 256-bit Extended Validation Certificates (EV) SSL transaction encryption.  PayDollar supports CVV/CVC check as well as 3-D secure authentication of Visa and MasterCard namely: Verified by VISA, MasterCard SecureCode for added security protection for both customers and merchant.  To find out more, visit PayDollar website.
Do I need to have an account to order?

No, you can also place an order as a guest. But, there are some perks if you have an account with us:

1. Quick checkout process
2. Easily view your order status and order history
3. Receive updates detailing our new releases and special promotions
What if I forgot my password?

On the login page, click “Lost password?” and you’ll be redirected to a page where you can create a new password.

What if I typed the wrong email address?

Please contact us so we can change your email address. We can change your email address

What payment methods do you accept?

We just accept Credit Card(Visa,Master Card,JCB) payments currently. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

Paypal can't be accepted, because any weapons are restricted by paypal.

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

What Do I Do If I Have Missing Items In My Order?

If something is still missing, please contact us immediately.

When will my order arrive?

The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 hours after we have shipped the order. We are not responsible for delays caused by the customs department in your country.

Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.